Everyone builds agents. Trusst built the brain.
Say goodbye to automating blindly. Applying intelligence from all CX touchpoints, Trusst unifies insights and analytics into one system that listens, learns and orchestrates action across your existing stack – no rip-and-replace.
The operating system for CX
Not another point solution. Trusst bridges the gap between insights and analytics by unifying data, QA and automation into one continuous loop:
Analyze
Trusst ingests 100% of customer interactions across every channel – voice, chat, email, SMS and socials. With no blind spots, every conversation becomes fully searchable, meaning previously obfuscated insights and patterns rise to the top.
- Spot churn drivers before they turn into lost customers
- Detect sentiment and emotional tone shifts in conversations
- Uncover compliance risks and QA gaps automatically
- Track what’s working and what’s not across all CX journeys
Act
Insights only matter if they drive impact. Trusst bridges the gap between analytics and action, highlighting the biggest opportunities for ROI and guiding teams to act with confidence.
- Pinpoint where interventions prevent churn
- Prioritise billing issues, outages, or plan changes at scale
- Identify coaching opportunities to improve agent performance
- Direct resources to the customer moments that matter most
Automate
Trusst automates where the data proves impact. Launch AI agents to handle high-volume, high-value interactions while your team focuses on complex, human-first work.
- Resolve routine queries instantly (ID&V, billing clarifications, outages etc.)
- Trigger workflows across CRM, ERP and ticketing tools
- Automate compliance and QA checks without human overhead
- Free agents to focus on nuanced, high-value conversations
Learn
With every interaction, Trusst gets smarter, faster and more in-touch with your stack and customers. Agents fine-tune, accuracy improves and CX outcomes continuously adapt – all without additional effort from your team.
- Continuously improve agent accuracy and efficiency
- Spot new customer patterns as they emerge
- Feed learnings back into both insights and automation
- Build a CX engine that evolves alongside your business
Real CX impact, proven across industries
Not another point solution. Trusst bridges the gap between insights and analytics by unifying data, QA and automation into one continuous loop:
Reduce costs
Cut operating costs through automated QA and trained AI Agents handling high-effort repetitive tasks.
De-risk
Mitigate risks in real-time - capture and address compliance breaches, fraud patterns and churn intent.
Grow revenue
Surface untapped revenue opportunities and trigger personalized offers automatically.
Better experiences
Deliver faster, consistent and more individualized experiences across channels – in any language, 24/7.
A cut above
Secure by design
Deployed in your environment, so your IP and data stay under your control.
Built for CX
Pre-trained with decades of domain expertise and forever-ready to learn more.
Overlay don't overcomplicate
Works with your existing stack, no rip-and-replace.
A unified loop
Most vendors build agents blindly. Trusst uses data to decide what to build, when and how to improve.
Integrations
Works with any CX system - CRM, Knowledge Base, or Contact Centre technology.
Plug Trusst AI into your existing stack in minutes.
