One platform to analyze and automate your CX

See everything, ask anything, act instantly – securely in your cloud. Trusst analyses 100% of customer conversations and automates workflows across your stack, ensuring every exchange is understood and every customer is valued.

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Customer stories
Design your next CX AI Agent - Just Ask

Create an AI Agent to handle my billing inquiries

  • How can we reduce churn?

  • Where are we missing upsell opportunities?

  • How can we reduce churn?

  • How can we reduce churn?

  • How can we reduce churn?

  • How can we reduce churn?

  • How can we reduce churn?

We put business users in control of customer conversations

Trusst unlocks the power of your customer data to surface insights instantly, build the right agents and improve them with each conversation – all secure in your environment.

Understand every conversation – leave no blind spots.

Analyze 100% of interactions across voice, chat, SMS and social – human agent or AI agent.

Get QA, compliance and insights that surface the "unknown unknowns". Plus, when you need answers fast, simply ask anything.

01

Turn your data into smarter agents.

Use your data to build and continuously improve the right AI agents across voice and text.

Connect them to CRM, ERP, billing and payments to trigger workflows, process requests and alerts.

02

The Trusst reality

Every conversation understood. Every customer valued. The proof is in the impact CX professionals see every day with Trusst.

~0%
productivity uplift via AI agents.
~0%
of calls caught for risk events
(i.e. churn, escalations, fraud).
~0%
reduction in AHT and repeat calls.

Analyze every interaction.
Automate what matters. Learn continuously.

Trusst unlocks the power of your customer data to surface insights instantly, build the right agents and improve them with each conversation – all secure in your environment.

Explore all features

Delivering impact

Agents deployed at speed. Churn saved before it happens. Sales signals caught the second they surface. Compliance risks flagged in real time. These are the CX moments Trusst was built for.

Discover use cases

Retain customers

Predict churn before it happens and trigger save-offers in real time.

Boost sales and conversion

Spot buying signals in conversations and act on them instantly

Automate compliance and QA

Detect risk, flag breaches and reduce manual QA time.

Elevate agent performance

Give agents real-time coaching and insights that shorten calls and improve outcomes.

Automate interactions

Use AI agents to automate the right interactions and workflows across any channel.

Delivering impact

Agents deployed at speed. Churn saved before it happens. Sales signals caught the second they surface. Compliance risks flagged in real time. These are the CX moments Trusst was built for.

Discover use cases

Boost sales and coversion

Spot buying signals in conversations and act on them instantly

Boost sales and coversion

Spot buying signals in conversations and act on them instantly

Automate compliance and QA

Detect risk, flag breaches and reduce manual QA time.

Elevate agent performance

Give agents real-time coaching and insights that shorten calls and improve outcomes.

Automate Interactions

Spot buying signals in conversations and act on them instantly

Boost sales and coversion

Spot buying signals in conversations and act on them instantly

Boost sales and coversion

Spot buying signals in conversations and act on them instantly

Automate compliance and QA

Detect risk, flag breaches and reduce manual QA time.

Elevate agent performance

Give agents real-time coaching and insights that shorten calls and improve outcomes.

Automate Interactions

Spot buying signals in conversations and act on them instantly

Boost sales and coversion

Spot buying signals in conversations and act on them instantly

Boost sales and coversion

Spot buying signals in conversations and act on them instantly

Automate compliance and QA

Detect risk, flag breaches and reduce manual QA time.

Elevate agent performance

Give agents real-time coaching and insights that shorten calls and improve outcomes.

Automate Interactions

Spot buying signals in conversations and act on them instantly

How CX teams win with Trusst

It’s really hard to say which is better, the product or the people behind it. It has been such a great experience working in partnership with Trusst AI.
Operational Excellence Lead
Telecommunications Provider
Trusst took us from sampling a handful of calls to full automation. We spot issues instantly and coach from data, not guesswork.
Contact Centre Operations Manager
Internet Services Provider
We were losing customers before they even reached us. Trusst AI now captures intent from abandoned calls, helping us save revenue we didn’t know we were losing.
General Manager, Customer Operations
Regional ISP
Our AI agent now answers customer queries instantly and hands complex cases to the right experts, lifting productivity by 300%!
General Manager, Productivity
Financial Services
Trusst gave us real-time visibility across every call. We can now coach smarter, fix issues faster, and spot save opportunities we used to miss.
Head of Contact Centre
eCommerce Retailer
It’s really hard to say which is better, the product or the people behind it. It has been such a great experience working in partnership with Trusst AI.
Operational Excellence Lead
Telecommunications Provider
Trusst took us from sampling a handful of calls to full automation. We spot issues instantly and coach from data, not guesswork.
Contact Centre Operations Manager
Internet Services Provider
We were losing customers before they even reached us. Trusst AI now captures intent from abandoned calls, helping us save revenue we didn’t know we were losing.
General Manager, Customer Operations
Regional ISP
Our AI agent now answers customer queries instantly and hands complex cases to the right experts, lifting productivity by 300%!
General Manager, Productivity
Financial Services
Trusst gave us real-time visibility across every call. We can now coach smarter, fix issues faster, and spot save opportunities we used to miss.
Head of Contact Centre
eCommerce Retailer
It’s really hard to say which is better, the product or the people behind it. It has been such a great experience working in partnership with Trusst AI.
Operational Excellence Lead
Telecommunications Provider
Trusst took us from sampling a handful of calls to full automation. We spot issues instantly and coach from data, not guesswork.
Contact Centre Operations Manager
Internet Services Provider
We were losing customers before they even reached us. Trusst AI now captures intent from abandoned calls, helping us save revenue we didn’t know we were losing.
General Manager, Customer Operations
Regional ISP
Our AI agent now answers customer queries instantly and hands complex cases to the right experts, lifting productivity by 300%!
General Manager, Productivity
Financial Services
Trusst gave us real-time visibility across every call. We can now coach smarter, fix issues faster, and spot save opportunities we used to miss.
Head of Contact Centre
eCommerce Retailer

CX built on
security, simplicity and smarts

Built for the security, compliance and control that CX professions demand.

Secure

Deployed in your environment so you retain full control of your data and IP.

Seamless Integration

Works with your existing stack, no rip-and-replace.

Trained for CX

Pre-trained to solve real CX challenges, built on 80+ years of combined experience from our founders.

Blogs

Read all blogs

Why Are Contact Centers Still Doing Quality Assurance the Old Way?

August 5, 2025
Luke McNamara
Customer Experience
Play

The Cheshire Cat's Guide to Customer Experience: Why Most Contact Centers Are Walking in Circles

July 29, 2025
Ryan Kohler
AI Strategy
Play

If You Can Outsource It, You Can Automate It

July 7, 2025
Luke McNamara
AI Strategy
Play