Get Started Immediately
From zero to use cases in minutes
Get moving rapidly with Trusst AI Launch Pad. You can start uncovering CX insights within hours (literally!).
The Trusst AI Launch Pad is a subscription service that typically runs for 60-90 days. Over that time we run a series of workshops where we use your data to create relevant use cases, gain insights into your business and train your business teams how to practically and iteratively implement positive CX change.
We partner with you on your broader CX transformation journey and leverage GenAI technology in a practical manner. We work hand in hand to create a bespoke offering that aligns to your unique customer interactions. This is a hands-on keyboard approach to solve your CX business problems immediately.
Solve your CX business problems immediately
Key objectives & outputs of the Trusst AI Launch Pad process:
Education
Understand the functional capabilities of Generative AI, Large Language Models (LLMs) and dispel any myths.
Discovery
Review your CX vision and objectives, channels, products, data sources and back-end systems, customer segments, customer interactions, pain points and quality assurance (QA) framework.
Configuration
Configure Trusst AI to support unbiased and consistent analytics – powering use cases including AI Insights, Conversation Summarization, Quality Assurance and Compliance, with prompt engineering customized for your business.
Functional Analytics & QA Use Cases
Produce accurate transcriptions, search and filtering set-up, fit-for-purpose prompts to guide Insights and QA and an uplift in your QA Framework.
12-Month Roadmap Report
Produce a roadmap report including baseline metrics and current-state diagnostic of the CX organisation, target metrics and future-state customer journeys, 12-month roadmap with prioritized CX use cases (short – medium – long term and H,M,L scoring).
Leverage Your Data Sources
Rapid ROI
Get started with Trusst AI Launch Pad
Our Trusst AI Launch Pad program will provide you with a practical, hands-on keyboard approach to get moving quickly and improve your customers’ experiences from Day 1. Sign up to find out more about how to use generative AI to get immediate value.