Personalised customer experiences
Analyse & automate your customer interactions
Trusst AI unlocks unique insights from your customer interactions, integrates to your systems and creates automated, personalised customer experiences (CX).
Ingest. Analyze. Automate. Learn.
Autonomous Agents. The most efficient use of your time and $$
Drive Innovation and empower your business with actionable insights
Lissten
Translate and/or transcribe voice calls to text in real-time or batch in ~100 languages. Use for analytics and automated real-time translation services, reducing the need for a translator.
Trussted Agent
Leverage large language models (LLMs) to autonomously manage and resolve customer interactions through both speech and text without the need for human intervention.
AI Workflows
Identify process improvement recommendations then trigger alerts, actions and workflows via API. Automatically generate and send follow-up comms as text, emails, or in-app notifications.
DataDialog
Enable users to effortlessly query data insights through natural language interactions, providing context-aware responses to questions regarding analytics outputs such as intent, categorisation, sentiment, empathy levels and actions.
InteractIQ
Analyse, synthesise, and evaluate customer conversations across multiple engagement channels such as CRM, voice (audio), email, chat, social, sms, surveys and complaints.
Trusst Based Routing
Harness Trusst AI to dynamically route customer interactions in real time, ensuring each customer receives the optimal experience tailored to their specific needs and the proven effectiveness of all possible pathways to resolution.
Leverage Your Data Sources
Rapid ROI
Get started with Trusst AI Launch Pad
Our Trusst AI Launch Pad program will provide you with a practical, hands-on keyboard approach to get moving quickly and improve your customers’ experiences from Day 1. Sign up to find out more about how to use generative AI to get immediate value.